Call Center Agent

Call Center – Jasper , Indiana
Department Call Center
Employment Type Full-Time
Minimum Experience Entry-level
Compensation Minimum $12.25/hr

Position summary: To set quality appointments for members to meet with the developer’s Representatives.  To act in a professional and courteous manner to members and coworkers.  

Position responsibilities:  

  • Contacts existing members via telephone to set appointments.

  • Demonstrates working knowledge of scripts and rebuttals used by Premier to be effective in setting quality appointments.

  • Remains open minded to new marketing strategies and techniques.

  • Maintains a clean and safe work environment.

  • Completes tasks (assignments) on time.

  • Understands key performance indicators such as Show Rate, Talk Time, Number of Dials, Select Shows, and Shows Per Hour.

  • Strives to become more efficient in bookings and increase shows per hour.

  • Strives to reach required performance goals set by management.

  • Other duties as assigned.

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  • Location
    Jasper , Indiana
  • Department
    Call Center
  • Employment Type
    Full-Time
  • Minimum Experience
    Entry-level
  • Compensation
    Minimum $12.25/hr
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